Park Central Hotel

Overall:

"Good overall experience and new electronic elevators, which was cool." — source Hotels.com

"I will return to NYC and definatly stay here again and will recommend to all of my family and friends." — source Travelocity

"IÂ’d stay there again." — source Expedia

"A beautiful hotel with big rooms, friendly staff and a great location." — source Travelocity

"I would definitely recommend it." — source Expedia

Clean:

"The lock was broken and as I waited outside my room (as requested) for maintenance to show up to unlock the room, I was informed by one of the cleaning staff that the hotel had been having trouble with that lock for a long time." — source Travelocity

"Overall, the room was clean and taken care of daily during our 6 day stay. The towels were always clean and extras provided." — source Travelocity

"The room was very clean and comfortable." — source Expedia

"Hotel was clean and modern." — source Expedia

"Customer service is a bummer, but it does not compare to a clean room, comfy bed, and amazing location." — source Travelocity

Service:

"The service was great for the first day, but the room was very small and the air condition was not working properly during the evening, I requested to transfer to another room because of the delay in repairing the problem." — source Hotels.com

"Subway right outside the door, friendly staff." — source Travelocity

"First of all the remote to the TV didnÂ’t work, we had to get 3 different ones, I myself got no cell phone service in the room, the first night when they replaced the towels they only gave us 2 instead of 4, our shower had no liner just a curtain, the fan in the bathroom didnÂ’t work, the janitor closet outside our room had the most annoying squeak in the door, and we got to here it every morning." — source Expedia

"They state that they have parking, but do not tell you that it's a valet service and costs $39/day." — source Hotels.com

"I do have to say the woman from customer service that returned my call for a duplicate bill was very friendly and helpful on the phone, so not ALL of their staff is horrible." — source Travelocity

Location:

"The bed was comfortable and the location is great. Within walking distance to Times Square and Central Park." — source Orbitz

"Hotel in excellent location for touring." — source Hotels.com

"So much that we wanted to see was within walking distance - theatres, 5th Avenue, Central Park and the Met - and, when we ventured farther, there was a subway stop right at the corner (next to a Starbucks :-) ) The staff was very friendly and helpful." — source Travelocity

"Took my 18 year old granddaughter for her first trip and the location was very close to Central Park and Times Square." — source Orbitz

"location was perfect, comfortable room." — source Hotels.com

Value:

"A real bonus was a Starbucks right next door as well as two reasonably priced corner cafes located conveniently steps away." — source Travelocity

"There were other rooms that were more spacious for the same price but we were stuck in this narrow hallway type room." — source Travelocity

"It really did beat my expectations for the price." — source Travelocity

"For the price you simply cannot beat this hotel." — source Travelocity

Room:

"The main problems this visit: (1) air conditioning was not working the entire three night stay (this was a hotel-wide problem), (2) room smelled very musty, (3) huge piece of wall paper was peeling from the bath room wall, (4) comforter on bed had big hole in it, and (5) maintenance was being conducted on elevators which was a huge inconvenience." — source Travelocity