Holiday Inn Springfield Holyoke

Overall:

"I would definitely recommend and stay at this hotel again." — source Hotels.com

"Overall I would stay at this hotel again it was not to far away from major attractions or shopping and dinning." — source Travelocity

"But I don't think I will stay there again." — source Travelocity

Clean:

"Clean and comfortable room." — source Hotels.com

"This time we stayed in non-smoking and the beds & bedding were brand new." — source Travelocity

"All in all the room was clean and the fact FriendlyÂ’s restaurant was next door was good." — source Expedia

"Good note: room was really clean." — source Travelocity

Service:

"The small bar in the lobby was the only place to get alcohol and was told outright by the hotel manager that if I wasnt a part of the main party in the ballroom that I would have to wait for bar service." — source Hotels.com

"I was happy that this location met my expectations for service and comfort which I am sure that the fact that it was recently remodeled had a lot to do with it." — source Travelocity

"I ordered room service and was told 10 min." — source Hotels.com

Location:

"Although the bed was rather uncomfortable, the location was close to everywhere we had to go so that made up for a lot. The mall was right down the road and restaurants were only a short walking distance from the hotel." — source Orbitz

"I have yet to find a better hotel in the area for less than $190 a night and we only pay * a night." — source Travelocity

Room:

"Had to stay mostly in the room but it was a nice peaceful stay." — source Orbitz

"I requested a non-smoking room but was assigned to a smoking room which smelled horrible. Hotel staff merely stated that they had no rooms available and that certain online bookings do not assure receiving the type of room requested." — source Hotels.com

"Although the staff was friendly and the pool was nice, our room was supposed to be non-smoking but because it was adjacent to smoking rooms -it stunk." — source Travelocity