El Conquistador Resort and Golden Door Spa

Overall:

"We did find that there is a fishing village down the hill, which served authentic food at reasonble prices, and we certainly recommend that as a break for your wallets." — source Travelocity

"This is a great place to take your family." — source Expedia

"The hotel was great the service was excellent and the private beach was incredible i recommend this place to everyone specially honymooners." — source Travelocity

"This is a beautiful hotel with a great view, but it is worth getting a rental car and doing everything off site." — source Travelocity

"I would not recommend this hotel to honeymooners because they cater to children from sun up to sun down." — source Travelocity

Clean:

"We got to the beach to find no clean towels available." — source Hotels.com

"The carpets in the rooms are so dirty that when you walk across them your feet turn black, and your white socks will never come clean." — source Travelocity

"The pools are clean but were warmer than necessary." — source Expedia

"Also there were several beautiful pools and jacuzzi at the hotel that were always clean and never too busy." — source Travelocity

"The rooms are clean, comfortable, but the location should be considered for noise or quietness." — source Travelocity

Service:

"There are some improvements but they always have a problem with the quality of service. The lugagge service was slow and disorganized, food is overpriced and badly served." — source Hotels.com

"00 just for the shuttle service to a (4 star) not to mention the ceiling caving in mold all over the ceiling water green and black dripping the staff was the best in the world the views were as well but Management did nothing to help when the ceiling and wet mold ruined a 300." — source Travelocity

"We asked at the checkout counter and were told that was 'normal', because of room renovations), overpriced restaurant fare, and three calls to room service to receive coffee for our in-room coffee machine, which should have been there in the first place." — source Travelocity

"The service was awful - especially for us because we stayed at the bottom of the resort. Since the trolley was not functioning, room service was not available." — source Travelocity

"Coming from someone who has lived and worked in PR, customer service has always been terrible on the island as a whole, not a mystery from those of us from the island." — source Travelocity

Location:

"The resort was breathtaking as far as the views and mountainous location." — source Orbitz

"Great location for a business trip." — source Orbitz

"My AC unit stops working at 2:00am in the morning, so they transfered us to another room which was located at the other end of the hotel." — source Travelocity

"Getting from one area to another can be a bit time consuming, but you just have to realize that the hotel is just plain huge." — source Travelocity

"While the place is scenic in its location overlooking the Caribbean, and with lovely landscaping, it is not worth the price or the effort of getting there." — source Travelocity

Value:

"I stayed at the hotel, for 4 days and 3 nights, It cost you about 22 dollars(not pesos) to self park (daily), and about 25 dollars for the valet, daily." — source Hotels.com

"The rooms, resort, service, island, water sports, etc were all way worth the price. the only thing i would change would be to lower the price to park, if you are actually staying in the resort." — source Travelocity

"They should consider lowering the price or I believe it should be included in the stay." — source Expedia

"Also, the cost of drinks, food, and the airport shuttle were outrageous and without a rental car we were trapped at the resort and had to pay them." — source Travelocity

"A trip to the closest market would have cost 20 one way, so you are at their mercy for food and drink and it's very pricey." — source Travelocity