Riu Palace Mexico All Inclusive

Overall:

"A wonderful hotel, great location, great beach, wonderful, friendly staff only downside I was sick with a bacterial stomach virus for the majority of the stay." — source Travelocity

"The Riu came recommended from several of our friends and lived up to their raves. The room was beautiful as was the hotel itself." — source Travelocity

"We thought that the food was average and would not recommend eating sushi at any of the restaurants." — source Travelocity

"It was a great place to go with a family and friends, as we did both." — source Travelocity

"We would recommend it to anyone and plan to go back in '07." — source Travelocity

Clean:

"The grounds and pools were very clean." — source Orbitz

"The grounds and pools were very clean." — source Orbitz

"The service was great, rooms were immaculate, we loved the food and we were catered to the whole week." — source Travelocity

"The rooms are immaculate." — source Travelocity

"The hotel is extremely clean, people are very friendly, the food is very good and the beach is stunning." — source Travelocity

Service:

"We ordered daily coffee in our room and tipped the room service guy as well. After the first day, we were getting exceptional service, roses on the breakfast tray, super fast room service and extra towels." — source Travelocity

"the itel itself is nice and dining and bar services were good but the wedding coordinators assisting with wedding of my cousin did not complete all the tasks they said they would even after they were paid for it." — source Travelocity

"My only complaints were the mold smell in the lobbyt, the hard bed, room service has a very limited menu although they do get it to you." — source Travelocity

"The hotel is beautiful, the service is amazing, the location is fantastic and beautiful and the people are so welcoming." — source Travelocity

"anniversary and the Riu Palace delivered with a sparkeling clean hotel with great service." — source Travelocity

Location:

"The beach area is beautiful with a large area of palm trees to shade the lounging area." — source Travelocity

"The beds were hard, but from the other Cancun area reviews I read that seems to be common." — source Travelocity

"The outside grounds, the beach, pool and lobby area were amazing." — source Travelocity

"I would recommend the area to my friends but not the hotel." — source Travelocity

Room:

"Food sanitation needs improvement as well as smelly rooms on first floor. It would also be nice for a rest room to be closer to the beach than the El Patio." — source Travelocity

"When we arrived, our room was not ready, went back at 5:00 and still not ready, so they moved us to another room, which the air conditioning did not work." — source Travelocity

"The all-inclusive is worth every penny my friends and they even kept our room refrigerator full during our stay." — source Travelocity

"Staff members risked their own lives to make sure our rooms were stocked with food and drink." — source Travelocity

"Bottom line: gorgeous rooms, delicious food, beautiful beach, awesome night life." — source Travelocity