Kaanapali Beach Hotel

Overall:

"All of them still trying to be helpful, but overall exhausted." — source Orbitz

"If you're planning on seeing the island, getting off property and still want a clean, safe, convenient place to stay-this is a great hotel." — source Hotels.com

"We totally recommend this hotel, and look forward to staying there again on future trips to Maui (with a discount for being repeat customers)." — source Travelocity

"This was such a wonderful hotel." — source Expedia

"I recommend going on a snorkel trip to molokini crater and trying snuba(not scuba)snuba is easy and cheap and anyone can do it. So overall the kbh is a great deal save some money and stay here you wont be dissapointed." — source Travelocity

Clean:

"the hotel service was top-notch, and the room itself was very spacious and clean." — source Hotels.com

"The room was clean and neat - well kept furiture and a top notch view of the grounds and the beach from our lanai." — source Travelocity

"This hotel may not offer as many amenities and as much glitz as some of the other resorts on the Kaanapali strip, but it is clean, well maintained and extremely well-priced." — source Expedia

"a clean room, sipping complimentary kona coffee on a patio in a tropical garden listening to exotic birds singing while looking at the warm blue waters of the sea, planning out your day of walking 5 minutes to unique shops and restaurants, playing on the beach just steps away, being right in the center of everything including easy 5 minute drive to Lahaina or having a cold one at the Tiki Bar of your hotel as you enjoy the great free entertainment, then stay here." — source Travelocity

"Housekeeping service was great, rooms were large, grounds were clean and beautiful, and the activity desk will give advice for all types of activities depending on what you are looking for." — source Travelocity

Service:

"However, the staff at the O'hana fun center (where you get advice and book tours and excursions) and the guest services desk could stand an attitude adjustment." — source Travelocity

"This hotel really try to make you welcomed and provide good service." — source Expedia

"\nThe fact that they offered a church service on sunday morning just added to the love and understanding they have for their guests." — source Travelocity

"Each employee takes classes and does community service for the community and to broaden their knowledge of the Hawaiian culture." — source Travelocity

"We chose this hotel due to the so called very friendly staff and customer service atmosphere." — source Travelocity

Location:

"Although the facilities are not as nice as those of some other resorts and the rooms are modest, we loved the location (perfect spot on the beach and close to black rock, turtles and great snorkeling) and the staff were VERY friendly." — source Travelocity

"Well, they could not say enough good about the Ka'anapali Beach Hotel, its location, its staff and its style of hospitality. Not to mention, it was more cost competitive than many hotels in the Lahaina area." — source Travelocity

"The location is perfect to walk to snorkeling at Black Rock, golf across the street, shopping at Whaler's Village and then local transit into Lahina Front Street to enjoy the art galleries and more shopping." — source Travelocity

"The beautiful grounds, location to and view of the beach, snorkeling by Black Rock, walking distance to Whaler's Village for shopping and restaurants, and a short drive to Lahaina." — source Travelocity

"Another thing I found different about this hotel was the gift shop, the Tiki bar and the convience store prices were all within reason for being on location." — source Travelocity

Value:

"The ocean & beach are first rate, an easy walk down to the ""Black Rock"" area where you can snorkel and see nearly every fish that you would on an expensive snorkel cruise, for only the cost of renting the gear from the hotel." — source Travelocity

"The gardens were beautiful, the ocean just a few steps away, and the nightly music, aaaahhhh, to sit in your room or on the Lanai and listen to live music every night for two hours, and know that you are getting a great deal." — source Travelocity

"The staff is outstanding, the rooms are airy and clean, the Partial Ocean view had a terrific view of the ocean, and the best part was the buffet breakfast with the cost of our room." — source Travelocity

"As with all of these room options I would suggest thinking about how much time you will really be spending in your rooms to appreciate the good views at extra cost." — source Travelocity

"Otherwise a great place for a familly (if you eat elsewhere due to cost) with many cultural activities and a super, duper group of staff." — source Travelocity