Novotel New York Times Square

Overall:

"A great hotel in a super location (within walking distance of ALL theaters and central park)." — source Orbitz

"I highly recommend this hotel for the service if for no other reason." — source Hotels.com

"This is a great place to stay for any visitors to NYC--we had a view that looked over Times Square and we were in walking of distance of most of the things we had on our agenda (theatre, walking tour, shopping, etc." — source Travelocity

"This is a wonderful hotel: great location, clean, modern feeling." — source Expedia

"We would definitely stay there again." — source Orbitz

Clean:

"Bathroom was clean enough to use but old like the rest of the room. On the upside, linens were clean and smelled fresh and housekeeping left the extra towels we requested each day." — source Hotels.com

"The room was extremely clean and the staff was extremely courteous and prompt when we asked for extra towels or any special service." — source Travelocity

"the staff was extremely friendly & courteous, the hotel is renovated & looks beautiful, my room was so clean, spacious & cozy (the bed was so comfy." — source Expedia

"The lobby area was clean and sleek, however, that said, the same cannot be stated about the room." — source Travelocity

"The lady who cleaned it was as sweet as she could be." — source Expedia

Service:

"There was dirty dishes left in the hall way from someones room service for two days." — source Travelocity

"The hotel was nice, clean, quite, and has helpful staff." — source Travelocity

"I was very happy with the service, accomodations and location." — source Travelocity

"Not a fancy hotel, but excellent service and very clean." — source Travelocity

"the t mobile internet service was very good." — source Travelocity

Location:

"the location was excellent - problem was we are non smokers and were given smoking room on a smoking floor." — source Orbitz

"it was in walking distance to many sites and was practically in times square our view was of the big light buildings." — source Hotels.com

") Security was a little lax (no one ever really questioned us when we breezed through the lobby area off of the street) but we never felt unsafe." — source Travelocity

"I love this hotel, the location is great and the price is actually very good for its location." — source Expedia

"Great hotel, right in the heart of Manhattan & within walking distance of theaters and Times Square." — source Hotels.com

Value:

"Would stay there again if booking a package deal." — source Travelocity

"The Times Square view from my room was worth the extra cost." — source Expedia

Room:

"Our room was a big disappointment. Again, the room was dingy and dirty, carpet stained, poor ventilation." — source Hotels.com

"We arrived at the hotel before the check-in time, but they had a baggage room where we could leave our luggage and enjoy our day. The room had a fantastic view of Times Square, only the restaurant and outside seating area had a better view." — source Travelocity

"Our beds were the pits for what we paid for our room. The rooms need redoing, furniture is old, walls scratched up, bathroom was old, mattresses on the bed look like they have been there since 1970." — source Expedia