The Westin Kaanapali Ocean Resort Villas

Overall:

"Overall, the Westin Villas is a very fine hotel with wonderful rooms, views, lovely pools and a great beach for swimming and even snorkeling." — source Orbitz

"All in all it was a wonderful trip and i would recommend the resort to any traveller (honeymooners and family vacations)." — source Orbitz

"A gorgeous room and a great place to stay." — source Travelocity

"wonderful hotel in the middle of it all." — source Travelocity

"Beach area was nice and overall the property was very well cared for." — source Travelocity

Clean:

"The only negatives were the toilet didn't seem to be thoroughly cleaned and, although the website says "non-smoking facility," smoking was permitted on the room terraces, so, unfortunately, we sometimes had to close our terrace doors to prevent smoke from entering our unit (the manager offered to change our room, but we didn." — source Orbitz

"Very clean comfortable and very spacious." — source Priceline

"The grounds were immaculate, gorgeous pool area, GREAT room." — source Travelocity

"Cons: The maid service, they cleaned very well, BUT, it takes a long time and one time they didn't come clean our room until 2." — source Travelocity

"The elevators are super fast in the South building and all the amenities described are clean and the real thing." — source Travelocity

Service:

"We loved the property, pools, location, but were very diappointed with service particularly house keeping." — source Travelocity

"The service was very friendly, and only one time did we have less than excellent service." — source Travelocity

"The front desk staff were not customer service minded at all." — source Travelocity

"Room service food was good." — source Travelocity

Location:

"When we checked in to our room, we discovered we were located closer to the back of the property, with palm trees totally obstructing any view of the ocean and property." — source Travelocity

"Grills available in pool area of each building. 1 bedroom units have much larger kitchen and living area, larger balcony Can't wait to go back." — source Travelocity

"Drove to 3 different locations to snorkel and on our last day we found out that the BEST water was right in front of us the whole time." — source Travelocity

"The beach location was perfect for snorkeling, tanning and whale watching." — source Travelocity

"Great bbq area and the kitchens are a great way to save money." — source Travelocity

Value:

"There is a little store right in the hotel that has the basics and are reasonably priced." — source Travelocity

Room:

"The first room I was offered was on the first floor of building 4, with a very distant view of the ocean and a close-up view of the parking lot. The second room offered was on the second floor of building 2, closer to the ocean, but with a concrete wall around the lanai." — source Travelocity

"After traveling all the way to Hawaii, we were checked into a room that didn't meet our reservation. The front desk tried again and stuck us in a room with two double beds and view of the construction on sight with no sight of the ocean." — source Travelocity

"After complaining to many, the Manager of the hotel (who would not speak with us directly) agree to give us a better room. We waited for hours in the lobby before the room was ready (or perhaps they just made us wait to make a point." — source Travelocity

"My only selfish complaint is that we did ask to be moved because our room was right in front of the restaurant and we could hear the staff collecting dishes in the wee hours of the morning but was told there was nothing available." — source Travelocity

"Travelled with another couple and were able to find time for ourselves in the large rooms." — source Travelocity