Metropole

Overall:

"The hotel staff presented as being friendly, yet they would recommend restaurants that were in sketchy neighborhoods." — source Hotels.com

"I would definately stay there again as the location is unbeatable, right in the heart of lisbon where all the cool sights are." — source Venere

"Overall I would have no hesitation in returning to the hotel and would happily recommend it to others." — source Venere

"Will recommend to all our friends and will put it in my diary as 'the only' place to stay in Lisbon." — source Venere

") and the rooms are not very spacious, but overall pleasant, nicely démodée atmosphere." — source Venere

Clean:

"Carpets and drapes in romms desperately need cleaning/replacement - everything else is OK." — source Venere

"Bathroom and furniture were dated but immaculately clean and everything worked." — source Expedia

"The room was clean though it was a bit small, but just enough for what we needed." — source Venere

Service:

"THe rooms are very nice and the staff very helpful and service minded." — source Venere

"The service from the stab was exelent." — source Venere

"Also, it says that the hotel provides room service however, when I arrived I found out the "room service" meant only drinks." — source Expedia

"exceptional service was always friendly and useful." — source Expedia

Location:

"You cannot beat the location, proximity to transportation, and the energy of the area. Located right on the Rossio, always a lot to do within walking distance." — source Hotels.com

"The hotel staff were friendly and helpful and the location is great being centrally located with a great view of the square from the lounge and breakfasting area." — source Venere

"Perfect location -- overlooking Rossio square, two minutes from the train, five minutes from the Barrio Alto for dinner, room overlooking the King George castle." — source Expedia

"It simply was everthing i hoped for i wanted to be in the middle of eveything and this location in lisbon was perfect." — source Hotels.com

"The hotel location is good, right on the central square with restaurants, bars, shops." — source Hotels.com

"We appreciated the free wireless -- hotels too often try to rip off guests by charging for internet access that really doesn't cost them anything." — source Venere

"From the picture you show of the hotel and the price of the room (111 euros per night) one might expect a nice hotel; surprise when you enter." — source Venere

"The value for money would have been excellent but for the £ crashing vs." — source Venere

Room:

"There is plenty of room for improvement concerning the room furnishings/comfort, staff, and breakfast buffet." — source Hotels.com

"We had asked for a room with a view and were given one overlooking the square but it had twin beds so - without any fuss they agreed to move us to a double room at the rear of the hotel which overlooks a pedestrianised street and proved to be very quiet (which almost certainly would not have been the case overlooking the very busy square." — source Venere

"When I checked in I received a room (no 22) which was facing the Rossio - it was really noisy and I asked if it would be possible to change. I received then a room at the back (no 55) which was quiter but had a terrible smell (probably a smoker room)." — source Venere

"Beyond that, they did have a plate of fruit in our room daily and also had a great common room with a bar and snacks as well as a bottle of port, to which you could help yourself." — source Venere

"After several attemps to enter while my wife told that the room was still occupied, reception had the cheek to call our room to see if the maid could get in." — source Venere