Holiday Inn South Macleod Trail

Overall:

"My overall experience was good nice clean up to date room and staff was very nice and helpful." — source Priceline

Clean:

"Hotel is clean but shows signs of its age." — source Hotels.com

"They were friendly, clean and staff were always helpful. The hotel presented nicely: it was clean, cozy, though slightly on the small side in the rooms." — source Priceline

"Hotel was clean and satisfactory to us; great maid service; the front desk people were not overly friendly; we were able to get a fridge and microwave with no problems; hard for freinds and family members to get through on the 866 telephone number." — source Expedia

"The hotel was very clean and comfortable." — source Hotels.com

"It was clean; the beds and pillows were soo comfortable Great staff; clean hotel; lovely rooms and decor; easy parking and access to hotel entrances." — source Priceline

Service:

"Showers were cold (lukewarm at best) and the newspaper they promised as part of their service was not delivered to us, however other people got theirs." — source Priceline

"I was disappointed in the service at the desk to resolve this situation." — source Travelocity

"The restaurant food on site was average but what the food lacked, the servers made up for in personality and service." — source Priceline

"It was serviceable for one night, but the lack of basic services (e." — source Priceline

"All in all, friendly staff, clean accommodationsand adequate." — source Priceline

Location:

"The Inn on MacLeod was located in an area that was very central to meet our needs." — source Orbitz

"Very convenient location, close to downtown, malls, etc." — source Priceline

"There was no restaurant in the hotel and none in the immediate area." — source Travelocity

"Given that the hotel is located next to the train tracks, we were kept up all night by the C-train going by every 15 minutes and a freight train at 3am." — source Expedia

"It was in a convenient location." — source Priceline

Value:

"I don't fault the staff, I fault the management who did not properly equip their staff to deal with the situation." — source Travelocity

"\n\nThere are probably more comfortable places to stay for the same price." — source Travelocity

Room:

"The bathtub plug did not work, toiletries were not replaced on day 2, no newspaper was offered day 1, housekeeping was knocking by 8 am (frustrating) - no door knocker to indicate do not disturb was provided, construction crews were working on the wall outside of my room by 7:30 am on day 2." — source Priceline

"My room did not have any heat available, the managers solution was to offer me a hot chocolate and an extra blanket." — source Priceline

"The staff were pleasant and helpful, the hotel in general was clean as was my room but while there is currently a no smoking policy it is obvious that wasnÂ’t always the case as the room I had still strongly smelled of old cigarette smoke." — source Expedia

"We were pleasantly surprised at the attractive and relaxing room." — source Expedia

"Clean and very quiet rooms." — source Priceline