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Aqua Cancun

Blvd Kukulcan km 125, Zona Hotelera, Cancun, Quintana Roo 7750, Mexico
Aqua Cancun
Real Traveler Rating: 4.6 out of 5 based on 173 reviews from 5 sources
Highly Recommended
Clean: Rating of 4.8 out of 5
Service: Rating of 4.8 out of 5
Location: Rating of 4.6 out of 5
Value: Rating of 4.5 out of 5
Room: Rating of 4.8 out of 5
call to book: 1-800-546-4167 hotels.com
Check rates
from $33
Real Travel - Review Analyzer
Highly Recommended
Based on 173 reviews
from 5 sources
  • Overall: Rating of 4.6 out of 5

    "We would stay there again." source Skoosh

    "I thought the hotel was beautiful and was overall very happy with the service but I was also very disappointed that we were unable to use the hot tube after 8pm." source Hotels.com

    "Anyone looking to stay at a beautiful Resort with excellent customer service we definitely recommend The Hyatt Caribe." source Travelocity

    "Room: We stayed in a suite (highly recommend for the private terrace which was wonderful), and they gave us a complimentary cabana." source Hotels.com

    "Went there with my daughter for her ninth birthday, we both had a great time and thought the hotel was excellent, and would definately stay there again." source Travelocity

  • Clean: Rating of 4.8 out of 5

    "The hotel restaurants were clean, the food was great and the waitstaff very courteous. The entire hotel, down to the pool bathrooms were immaculate and although we didn't take any children on this trip, they would have been accomodated just as well as we were." source Travelocity

    "The rooms are clean and nice." source Expedia

    "Hotel was very clean inside and out,staff very helpfull, I really cant say anything bad about this place,and the ocean is just fabulous." source Travelocity

    "Now sprinkle this resort with many, many polite mexicans to serve, smile, water the lawns, clean, etc." source Travelocity

    "The staff was very friendly and helpful, the room was clean and the view was out of this world." source Travelocity

  • Service: Rating of 4.8 out of 5

    "New construction, gorgeous modern design, wonderful food, 8 pools, great service, nice spa,etc." source Orbitz

    "My husband & I & were greeted by friendly staff that offered us a drink & hand massage while we waited to check in." source Hotels.com

    "Stayed November 9-16 THE GOOD: King room in the regency club: We had our own private whirlpool tub, huge shower with multiple showerheads and a rainfall showerhead, nice linens, marble floors and fixtures, flat screen TV, sitting area, turn down service, and a private balcony that was literally only 10 feet from the water on the ground floor." source Travelocity

    "we stayed in an aqua suite, which was spacious, had a great view, a large patio directly overlooking the pool and beach, and entitled us to a reserved complimentary pool cabana and various other snacks and services (fruit skewers/ice water/brownies/foot massages etc." source Expedia

    "From the moment you walk through the doors, you are transformed into a world of comfort, relaxation, and exceptional attention to service." source Hotels.com

  • Location: Rating of 4.6 out of 5

    "Either stay closer to downtown or stay somewhere else." source Skoosh

    "excellent localization next to 2 shopping malls walking distance from very good restaurants close to bus stop beautiful beach and multiple choices for pool(8)." source Orbitz

    "I also liked that it was a short 10 minute walk to the main shopping and food, which also meant that it was also quiet at night, unlike the ""city"" area with loud disco beat music late into the night, although once in a while you could hear the disco in the lagoon, but not enough to bother us." source Travelocity

    "Great location, food, service and spa infrastructure." source Expedia

    "First the heavenly stuff; absolutely gorgeous beach, great pool area and very good location, rooms have very comfortable beds and house staff is very eager to please and Cancun has so much to offer there is no point in fixating on the hotel alone." source Travelocity

  • Value: Rating of 4.5 out of 5

    "Our room was a bit small but overlooked the ocean, and for the price, it couldn't be beat." source Hotels.com

    "While the posh restaurant was closed for refurbishment, the 'cafe' type restaurante downstaires had their evening buffet on specials while we were there and cost only $16 per person." source Travelocity

    "They got a buffet - slightly pricey but food was excellent (we tried the buffet in the resort next to it and noticed a drop in price, as well as quality." source Travelocity

    "Personally, I was there on vacation and was not in the mood to be sold anything nor in the mood to deal with a "used car salesman" in a flowery shirt." source Travelocity

    "Bus and taxi rides are a great source of adventure, with 24 hour service, and only cost about 26 pesos." source Travelocity

More information on Aqua Cancun

Aqua Cancun is modernity, avant-garde, but without sacrificing the warmth and hospitality for a contemporary design, for the style is not cold or rigid. The innovation in this concept lies on a memorable, transcending hotel. It is a stay not only fulfilling the guest's expectations, because of the hotel's modern infrastructure and good taste; here people will create their own experiences around each detail furnished by the hotel. It is a hotel line created under a contemporary and avant-garde architecture, made by open spaces, and harmonic comfort, decorated in hues of white and blue. The Aqua Cancun is located only 20 minutes from Cancun's international airport, in front of Cancun's most modern and exclusive malls, La Isla. The AQUA Club floor is located on the 5th floor of the hotel and includes a variety of services including: private registration, continental breakfast, special area for canap?s and honor bar, butler service available, telescope, private area for reading, flat screen plasma TV, 2 computers for Internet, and Concierge Service. 371 Guest Rooms HOTEL AMENITIES: - Pool area with eight (8) different pools and Jacuzzis - Beach - Spa, Gym, Beauty Salon: the hotel has a 16,000 square foot Mayan and Oriental inspired Spa, which is open from 7:00 a.m. to 9:00 p.m. -Two (2) outdoor tennis courts, - Business Center - Gift Shop,- Coffee Corner - Clothing Boutique, Travel Agency and Convention space. GUEST SERVICES: Our multilingual staff will provide information on all the activities in or outside the hotel, making reservations, programming transportation, Suggesting professional services for diving, fishing, touring and everything concerned with Golf. CRIBS AND BABY SITTERS: Available upon request at the hotel. TENNIS COURTS: We have 2 Tennis Courts with an extra charge of $ 20 USD for hour THE FITNESS CENTER: The Fitness Center is equipped with the most modern and sophisticated workout machines by Life Fitness. It's open from 7 am to 9 pm, with no extra charges for the guests.FAMILY DELUXE OCEAN VIEW ROOM:Revel in the breathtaking views from this beatiful room where the Mexican Caribean is the perfect scenario for your family vacations. Our room with 417square feet with a private balcony with an ocean view. Individual climate control, Flat-screen color TV, remote-controlled satellite dish with movie channels,iHome, High-speed Internet Access, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Luxurious bath amenities, complimentary nightly turndown service.

Check-in Time:

1500

Check-out Time:

1300

Year Built:


Total Rooms:

Discover Aqua Ocean View:The room at our resort is 417 square feet with a private balcony with an ocean view. Individual climate control, Flat-screen color TV, remote-controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Luxurious bath amenities, complimentary nightly turndown service.Family Ocean View:Book a minimum five-night stay in a qualifying rate category and receive a tour certificate to marvelous Chichen Itza, ONE OF THE NEW SEVEN WONDERS OF THE WORLD, or choose one of the many tour attractions we will have for you and your spouse to enjoy. Minimum five-night stay required. Must book the FAMILY category to qualify. Offer is per stay, per FAMILY. Not combinable with other promotions. Exclusively designed for couples and families over 30 years old and residents in United States, Canada, or United Kingdom. Only 2 individual tour certificates per family regardless of the number of rooms booked.Sol and/or Luna Suites:The Sol or Luna Suite at our resort is 4,109 square feet. The suite has 2 and one half two bedroom suite with main room with king size bed and a room bathrooms with dual vanity, five different areas, a terrace with a gym, walk-in closet, large living room, dining room, bar, large ocean front terrace with lying chairs, chairs and table, pool, Jacuzzi and a shower. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets-one is wireless-,two phone lines with automatic answering machine, Radio-alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet, wireless Internet, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.Aqua Club Floor:Aqua Club rooms include complimentary 5 Meal Servings, Open International Bar, Private Check-In and Check-Out, butler service, telescope, flat screen plasma TV and reading room and Private concierges. The club lounge is open from 7:00 a.m. to 10:30 p.m. daily. The AQUA Club Lounge is located on the 5th floor of the building and is private for those guests reserved for the club or reserved a Suite.Aqua Suites:The Aqua Suite at our resort is 1,257 square feet with a king size bed with 2 complete bathrooms with dual vanity, large living room with pull out couch, walk-in closet, large ocean front terrace with lying chairs, chairs and table. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine, Radio-alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.Tierra Suites:The Tierra Suite at our resort is 837square feet with a king size bed with 2 complete bathrooms, living room with couch or two double beds, two ocean view terraces with chairs and table. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD, iHome, Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.Deluxe Ocean View/Front:The standard room at our resort is 417square feet with a private balcony with an ocean view. Individual climate control, Flat-screen color TV, remote-controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Luxurious bath amenities, complimentary nightly turndown service.Viento Suites:The Arena Suite at our resort is 762 square feet with a king size bed with complete bathroom, living room with pull out couch, ocean view terrace with chairs and table, and a full bathroom. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.

Total Floors:

12 floors.

Rooms:

Discover Aqua Ocean View:The room at our resort is 417 square feet with a private balcony with an ocean view. Individual climate control, Flat-screen color TV, remote-controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Luxurious bath amenities, complimentary nightly turndown service.Family Ocean View:Book a minimum five-night stay in a qualifying rate category and receive a tour certificate to marvelous Chichen Itza, ONE OF THE NEW SEVEN WONDERS OF THE WORLD, or choose one of the many tour attractions we will have for you and your spouse to enjoy. Minimum five-night stay required. Must book the FAMILY category to qualify. Offer is per stay, per FAMILY. Not combinable with other promotions. Exclusively designed for couples and families over 30 years old and residents in United States, Canada, or United Kingdom. Only 2 individual tour certificates per family regardless of the number of rooms booked.Sol and/or Luna Suites:The Sol or Luna Suite at our resort is 4,109 square feet. The suite has 2 and one half two bedroom suite with main room with king size bed and a room bathrooms with dual vanity, five different areas, a terrace with a gym, walk-in closet, large living room, dining room, bar, large ocean front terrace with lying chairs, chairs and table, pool, Jacuzzi and a shower. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets-one is wireless-,two phone lines with automatic answering machine, Radio-alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet, wireless Internet, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.Aqua Club Floor:Aqua Club rooms include complimentary 5 Meal Servings, Open International Bar, Private Check-In and Check-Out, butler service, telescope, flat screen plasma TV and reading room and Private concierges. The club lounge is open from 7:00 a.m. to 10:30 p.m. daily. The AQUA Club Lounge is located on the 5th floor of the building and is private for those guests reserved for the club or reserved a Suite.Aqua Suites:The Aqua Suite at our resort is 1,257 square feet with a king size bed with 2 complete bathrooms with dual vanity, large living room with pull out couch, walk-in closet, large ocean front terrace with lying chairs, chairs and table. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine, Radio-alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.Tierra Suites:The Tierra Suite at our resort is 837square feet with a king size bed with 2 complete bathrooms, living room with couch or two double beds, two ocean view terraces with chairs and table. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD, iHome, Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.Deluxe Ocean View/Front:The standard room at our resort is 417square feet with a private balcony with an ocean view. Individual climate control, Flat-screen color TV, remote-controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Luxurious bath amenities, complimentary nightly turndown service.Viento Suites:The Arena Suite at our resort is 762 square feet with a king size bed with complete bathroom, living room with pull out couch, ocean view terrace with chairs and table, and a full bathroom. Individual climate control, Flat-screen color TV, remote controlled satellite dish with movie channels, Three phone sets -one is wireless-, two phone lines with automatic answering machine (sets located on the night table and working table, and in the bathroom), Radio - alarm clock, DVD, iHome, BOSE Home Theatre, High-speed Internet Access, wireless Internet Access, personal voice mail system, safety electronic box, Iron and ironing board, Hair dryer, Coffee maker, Scale, Snack box and mini bar, Audio outlets in bathrooms from TV or DVD or iHome or Nintendo, Separate bath and shower, Lightened vanity mirrors, Pillow menu with seven options for personalized comfort, Aroma Therapy Menu, Molton Brown bath amenities, complimentary nightly turndown service.

Cancellation Policy

-168 hours, In case of no-show or late cancellation we will charge one night.

Directions

Is located 20 minutes from the airport, in the heart of the hotel zone, in front of one of Cancun's main shopping centers, restaurants and nightlife?

Area

Cancun, Mexico

Dining

SieteTYPE: Breakfast and Fine DinningMENU: A la carte y buffet FOOD: Contemporary Mexican Food TIME: 6.30 am - 11.30 am and 6.30 pm - 11.30 pm DRESS CODE: Casual RESERVATIONS: Not necessary SMOKING SECTION:Yes NON-SMOKING SECTION: heads this restaurant where pop art fuses with contemporary Mexican high-end cuisine. With a superb view of the Caribbean Sea and the pool area, in a unique Mexican industrial chic d?cor and lighting. Open for breakfast and dinner, this restaurant has a maximum capacity of 220 people.The name of the restaurant means " seven", it has seven columns that make allusion to seven recognized personalities of the Mexican art.Pool ClubTYPE: Drink Bar MENU: A la carte FOOD: Only Beverage Items available TIME: 6 pm - 12 pm DRESS CODE: Casual RESERVATIONS: Not necessary SMOKING SECTION: Yes NON-SMOKING SECTION: No The Poll Club is an ocean side bar facing the ocean, with large comfortable, canopy beds with large pillows and cushions. Here you can enjoy live music from our in-house DJ, while lying under the stars or relaxing in the pool. It's exclusive for AQUA CLUB guests only.Coffee CornerTYPE: Coffee and Pastry MENU: Deli Style FOOD: Coffees, pastries TIME: 9 am - 10 pm DRESS CODE: Casual RESERVATIONS: Not necessary SMOKING SECTION: Yes NON-SMOKING SECTION: Yes This is the ideal place to enjoy casual dishes while overlooking the pool and ocean. The Deli offers a wide variety of delicious coffees and pastries, and it is also a tobacco shop and boutique.EgosTYPE: Lounge MENU: A la carte FOOD: Only Beverage Items available TIME: 5 pm - 1 am DRESS CODE: Casual RESERVATIONS: Not necessary SMOKING SECTION: Yes NON-SMOKING SECTION: No Located in the hotel lobby, with a modern urban Caribbean architecture, here you can enjoy your special drinks in a chill out and lounge music ambiance.Wine & Tequila BarTYPE: Cocktail Bar MENU: A la carte FOOD: Only Beverage Items Available TIME: 6 pm - 12 pm DRESS CODE: Casual RESERVATIONS: Not necessary SMOKING SECTION: yes NON-SMOKING SECTION: No Located in between MB and SIETE Restaurants, in this special and unique bar you can enjoy of fresh juices and energizing drinks, along with exquisite martinis and cocktails based on fruits and natural juices. The ambiance is very relaxed and chill-out with the music to reflect the mood.MBTYPE: Fine Dinning MENU: A la carte FOOD: New American Food TIME: 6pm - 11.30 pm DRESS CODE: Resort-chic RESERVATIONS: Recommended SMOKING SECTION: Yes NON-SMOKING SECTION: Yes Avant-garde "New American" cuisine restaurant, Headed by Chef Michelle Bernstein, an internationally renowned chef. Featuring an air-conditioned area and an outdoor open terrace, in a minimalist atmosphere, with a maximum capacity of 106 people.AzurTYPE: Restaurant and Pool Dining MENU: A la carte FOOD: Mediterranean TIME: 10 am - 6 pm DRESS CODE: Casual RESERVATIONS: Not necessary SMOKING SECTION: Yes NON-SMOKING SECTION: Yes The Restaurant of Chef Franco Maddalozzo, an internationally renowned Italian chef, where you can taste a Mediterranean influenced seafood, pasta and snacks, which include fresh and varied ceviches. With a maximum capacity of 80 people, here you can also enjoy a beautiful view of the ocean and pools.

Information by Orbitz

Check rates & availability for this hotel — Average Price: $33

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