Arizona Grand Resort

Overall:

"We would highly recommend this resort." — source Skoosh

"All in all, it's a great place to bring kids, but not the most restful of vacations." — source Orbitz

"Will never stay there again." — source Hotels.com

"Too often people complain when they get poor service, but when they have a great experience they don't give credit, where credit is due." — source Travelocity

"Overall it was a very pleasant stay." — source Expedia

Clean:

"Room was big and clean." — source Priceline

"We stayed in the Deluxe King poolside suite, which was gorgeous, very clean, fabulous sheets and bedding, patio, living room with pull out sofa bed, refrigerator (although it's setup as a minibar--we removed what was in the fridge and put our items in." — source Travelocity

"Clean room with lots of space, super comfy beds." — source Expedia

"The entire resort was very clean and easy to navigate, with all of their employees very friendly." — source Travelocity

"The cleaning staff has denied the bag being left in the room, as well as the security personel." — source Travelocity

Service:

"The service staff was uniformly helpful and courteous and the food was excellent." — source Skoosh

"Great Place to stay, Friendly staff,if you need anything call room Service they will be there in a very short time." — source Hotels.com

"The food at the Oasis was okay, although the service to your lounge chair was pretty slow." — source Priceline

"You also have to pay a $3 gratuity on every meal for room service which is fine, but the problem is the 23% room service fee they charge to bring it, What a rip off." — source Travelocity

"I stayed here over the Labor Day Weekend and was very pleased with the customer service, the room appearance and all of the amenities of the resort." — source Expedia

Location:

"It was a great location and family oriented." — source Priceline

"Free internet, seperate living room area." — source Priceline

"We stayed in the Camelback section, and it was a perfect location to two pools in our section and a short walk to the Oasis (water park) section." — source Travelocity

"We had come from another hotel in the San Francisco area (Staybridge Suites) and they had nicer large flat panel tv sets." — source Travelocity

"The close location to the airport makes getting to and from the property a breeze." — source Travelocity

Value:

"The price was wonderful for the quality of the resort." — source Skoosh

"The daily resort fee really adds up too so be prepared for additional cost." — source Travelocity

"For the Phoenix offseason price I paid it was an OK value- two Queen bed suite so my family of 4 was comfortable." — source Expedia

"\nThings I didn't like - the cost of drinks at the bar." — source Travelocity

Room:

"I purchased two rooms for our three night stay at the Arizona Grand Resort, C557 and C558, both rooms had roaches, as in cockroaches, I did not tell my fiance for she would have left the first morning, her daughter and two grandkids stayed in the room next to ours, her daughter did not say anything until after our stay was complete, she too knew that her mom would have left promptly." — source Hotels.com