Bettoja Relais Certosa

Overall:

"Having said this after much complaining we got our bill reduced somewhat but I still couldn't recommend this hotel as a place to stay either if you're visitng Florence or wanting a relaxing break." — source Venere

"overall, we had a great time and i would stay there again." — source Travelocity

"We had a great stay there and the employees were 1st class." — source Venere

"I would definately stay here again, and recommend this hotel to my friends and associates." — source Venere

Clean:

"Hotel has fantastic clean outdoor pool in private grounds ideal to chill after a day around one of Florences museums,hotel pool bar very reasonable." — source Venere

"The rooms were spacious, comfortable annd clean." — source Expedia

"The room was clean and comfortable, the service competent and friendly." — source Venere

"They are nice and clean with ac which work poorly." — source Venere

Service:

"The shuttle bus service was a great advantage but it's a pity there isn't one in the evening. Rooms, service and surroundings very satisfactory except for the fact that the rooms weren't very well soundproofed; luckily our neighbours weren't too noisy but it could have been a problem." — source Venere

"Good service and food there." — source Expedia

"thanks to the mini-bus service you can avoid using the car to reach the center of Firenze." — source Venere

Location:

"They have own shuttle to downtown and bus stop 300 meters from hotel, but I have not used them." — source Expedia

"The location of this hotel is great." — source Expedia

Value:

"Although it does not have all of the luxuries of other four star hotels, the price is quite reasonable for the amenities that you do receive." — source Venere

"The regular price of 250 € for a double room is a joke." — source Venere

Room:

"When we first arrived they were going to put us in a basement room that was in poor condition, plaster falling off of the wall, very musty." — source Venere

"The staff is so helpful and accomodating and the rooms are gorgeous, dinner & entertainment by the pool and then the next morning a free shuttle into the city makes for a perfect stay." — source Travelocity

"They changed our room to Â’groundÂ’ floor in main building with a nice patio. A HUGE room per European sizing." — source Expedia

"By itself not a problem, however with the window open, there was a large number of mosquitos that entered the room throughout the night." — source Venere

"Rooms have a awkard set-up , Double bed on mezzanine with very steep escalator." — source Expedia