Renaissance Esmeralda Resort and Spa

Overall:

"the hotel overall was very nice and big." — source Skoosh

"Good hotel or normal hotel should explain before asking the location, time, payment, coupon etc." — source Orbitz

"Great place to take the family for the weekend." — source Hotels.com

"With the exception of a less-than-chilly AC in my room and steep prices on food, this was a wonderful hotel." — source Travelocity

"This is a great hotel." — source Expedia

Clean:

"the pool scene is great, i've been here twice and it wasn't crowded they have clean soft towels and you can put floats in the pool." — source Hotels.com

"The rooms were very large, clean and comfortable and the staff was very friendly and knowledgeable." — source Travelocity

"Beautiful grounds, great pools and fitness center, comfortable beds, clean room and facilities." — source Expedia

"Our room was clean and very comfortable, best beds/linens." — source Travelocity

"The rooms were big, clean and most importantly, quiet." — source Travelocity

Service:

"As the weekend came, we continued to receive the same great service." — source Orbitz

"The rooms were bright and the service cheerful. My husband was having problems with the internet service at 1 am and they sent someone up to resolve it That's great service." — source Hotels.com

"Pool-side service is plentiful and staff goes above and beyond in every way to accommodate guests." — source Travelocity

"Beautiful building, awesome service and confortable bed." — source Expedia

"The Renaissance Esmeralda Resort had excellent service." — source Orbitz

Location:

"Nice location, but the hotel needs to be updated; carpets, towels and overall condition needs to be updated. Pool area is awesome, but over-run with children leaving us a bit uneasy about the pool water." — source Hotels.com

"Oversized room with bonus seating area very comfortable." — source Expedia

"It would be a lot nicer if they had a designated adult area." — source Hotels.com

Value:

"The food, service and value incredible." — source Travelocity

Room:

"Upon arrival, the front desk told us our room was not only ready early, but we had been UPGRADED. When we arrived at the room, that doubled as a conference room, we realized the bed pulled down from the wall." — source Hotels.com

"Checked into room and carpet was soaking wet and smelled musty, like the maid have spilled a bucket of water. We were moved to the only other room available which was handicapped." — source Travelocity

"Besides, because we were customers of Expedia, the resort fee and the internet access fee were included in the room rate." — source Expedia

"They even had a bottle of champagne and chocolate covered strawberries in our room when we arrived." — source Travelocity

"If you want a nicely decorated room with great sheets and crowds don't bother you, stay here." — source Travelocity