Grand Hyatt San Francisco Union Square

Overall:

"But overall my experience there was good. I would recommend this hotel to anyone as long as they didn't care about a "room with a view"." — source Travelocity

"The hop on/off picked us up and took us around town and the Wine tour recommended by the hotel was fabulous." — source Expedia

"Would recommend - but perhaps getting a higher floor would be better. Overall it was a nice stay." — source Travelocity

"We so enjoyed the Grand Hyatt and would without question stay there again." — source Travelocity

"Otherwise a great place, I plan to stay there again." — source Travelocity

Clean:

"The king-size bed was perfect and the room was immaculate." — source Orbitz

"The staff were very friendly and helpful doorman, valet, cleaning staff, conceirge, and front desk. the rooms were clean and quiet." — source Travelocity

"The room was very clean but were next to a person that partied and stayed up all night going in and out of his room 10-20 times a night." — source Travelocity

"The cleaning staff couldn't have spent much time in the room and we didn't get any soap the last two days of our stay." — source Travelocity

"A tip to the cleaning staff at the beginning of our stay insured a very clean room and plenty of everything." — source Travelocity

Service:

"We received first rate service, upgrade for room, concierge floor privledges and champagne and strawberries for our anniversary." — source Orbitz

"Greeting service was wonderful, although the valet service did tell us it was one rate for the weekend when it was really a daily rate (found out with my bill on the morning of check." — source Hotels.com

"checking in was easy enough although the front desk area/lobby is very small for a hotel this size, i went up to my room after a long day of traveling and opened up the room service menu, prepared for steep prices as usual." — source Travelocity

"(I may just be spoiled by Asian 5 star quality & service at half this price." — source Expedia

"The service I recieved on my business trip here was OUTSTANDING in every way. Even if the service wasn't perfect for other raters, the location on Union Square cannot be beat." — source Travelocity

Location:

"Great location, Most likely would not have taken in the downtown area if we had stayed closer to the Fishermans Wharf. Since the hotel is right downtown, we were able to take in some of the downtown offerings while still able to take a short trolley or cable car down to the wharf." — source Orbitz

"This hotel is in a prime location. It is in walking distance of the cable cars, restaurants of varying price ranges, a convenience store, coffee shops and stores." — source Hotels.com

"(& it saved us a bit of money, since dining out is quite expensive in San Francisco)\nThe hotel is conveniently located to Union Square & fabulous shopping, as well as easy access to several bus lines (the #30 is especially good." — source Travelocity

"Great location in Union Square but the walls are very thin and you can hear your neighbors at 7:oo in the morning." — source Expedia

"BED - 5 bathroom - 1 1/2 entertainment center - 1 view - 5 location - 5 and NO POOL." — source Hotels.com

Value:

"This place wasn't cheap although we got a great deal for what it was." — source Travelocity

Room:

"great location, but the hotel ROOM was just a basic 2 star hotel room." — source Hotels.com

"Public areas are fine but rooms need lots of attention: frayed carpet, bathroom tile stained and ungrouted. Also, they charge you ""automatically"" if you take a coffee cup to make your own coffee in the room ($3." — source Travelocity

"had to wait a long time to finally get the room." — source Expedia

"the worst 4 star hotel room I've ever stayed at." — source Hotels.com