Hyatt Regency Jacksonville Riverfront

Overall:

"The overall stay was great." — source Orbitz

"overall, I had a good stay." — source Hotels.com

"This is a great hotel on the waterfront of Jacksonville." — source Travelocity

"the concierge provided incorrect information and seemed to push cab service (would not recommend." — source Expedia

"I would defiinately stay there again." — source Travelocity

Clean:

"none were left when the room was cleaned the night before and when we inquired, we were told that it was because they were in high demand." — source Orbitz

"The bathroom was spotless and had a wide shower curtain which made it much roomier in the shower." — source Travelocity

"Very clean hotel with lots of room, nice little amenities, such as nice shower soaps, well-laid out gym, okay pool." — source Expedia

"Rooms were clean and beds were very nice, clean and comfortable." — source Travelocity

"The room was really clean." — source Expedia

Service:

"I was not happy with the stay, valet services took around 15 mins every time to get my car, and my reservation was not correct when I arrived." — source Hotels.com

"This is the only major hotel in a metropolitan area that I know of that does not have some kind of scheduled airport shuttle service available. There is taxi service and a shuttle service you can reserve, BUT, the price depends on how many peple you can round up to accompany you." — source Travelocity

"Again, I contacted the front desk and was given two options: receive ice from room service for a charge, or go to another floor." — source Travelocity

"The staff are well trained in customer service, the building is well maintained and the location is perfect." — source Travelocity

Location:

"I liked the location of the hotel." — source Orbitz

"Johns and within walking distance to the Jacksonville Landing (which is a big entertainment hub in Jax)." — source Hotels.com

"Was visiting relatives, but made last minute decision to stay downtown on the river." — source Travelocity

"Short walk to downtown Riverwalk area." — source Expedia

"the location was stunning and easy to get to shopping and dining." — source Travelocity

Value:

"For the cost, it was very disappointing." — source Travelocity

Room:

"Convention rooms were close and easy to find." — source Orbitz

"Hyat Regency is a A+ hotel with an awesome view of the river,(pay the extra money for a river view room,the bridges arelit up at night,take your camera),on the riverwalk ,lots of restaurants and outdoor music and close to the arena,as we were there for a music concert,we walked to the concert and saved taxi fare." — source Travelocity

"Requested a Riverview Room, but couldnÂ’t get one; they were overbooked & some people were being moved to other hotels." — source Expedia

"Room was dirty and it had a weird smell." — source Travelocity

"Rooms were very comfortable and clean." — source Travelocity