Heritage Marina

Overall:

"I wouldn't necessarily recommend this hotel over others in SF but I was satisfied because it didn't break the bank and was very convienient." — source Hotels.com

"Will never stay there or recommend it to anyone; in fact will tell anyone I ever meet not to stay there." — source Venere

"But I would not stay again since I did not get much sleep for the noise and I don't appreciate the cold shower." — source Travelocity

"Worst hotel IÂ’ve ever stayed at overall." — source Expedia

"I would surely recommend a different place for anyone wanting a good night of sleep." — source Travelocity

Clean:

"I know what to expect from a hotel and I am easy to please- Clean room, Clean Towels, a bed i don't have to bleach before sleeping in." — source Hotels.com

"Reasonably priced, clean hotel, located a 10 minute walk from Fishermans Wharf." — source Venere

"My list of problems: Urine smell in elevator; no hot water; toilet keeps running; no screens on windows (they said it was broke); front desk does not answer calls; room still dirty after cleaning; ice machine leaks and forms puddle on floor, food dropped on hallway carpet stayed there for 3 days before cleaned." — source Travelocity

"The cleaning lady was down the hall and was rude because as we opened the door, she screams "thatÂ’s not clean." — source Expedia

"2) The hotel hallways need new clean carpet." — source Hotels.com

Service:

"The service was great and very helpful." — source Hotels.com

"worst service of any hotel ever,dirty smelly carpets, interior corridors, the whole place needs cleaning ,refused first room due to dirty bed cover etc, second room much better but still not clean wouldnt reccomend this hotel to anyone worst of all , safes in room, but not working." — source Travelocity

"service was very good and location was perfect." — source Travelocity

Location:

"I was only able to locate one ice machine on the second floor level. \n\nFor the money, it was okay and, as I mentioned it was conveniently located close to the Wharf and Chinatown, but due to the other problems we had, we would not use this hotel again." — source Travelocity

"The location is great for those interested in taking public transportation and the hotel includes parking in the cost of the room." — source Travelocity

"The area of the building that we stayed in needed some serious maintenance attention or upgrades: Key card locks did not function well - 5 or 6 attempts each time to get into our room; window slider was non-functional; toilet was running constantly; and the ceiing fan was a clunker; even though it was non-smoking, our room had a permanent musty odor." — source Expedia

"Plus: good location - in walking distance from the Marina, and connected to bus lines to Northbeach and FishermansÂ’ Warf; Plus: heated swimming pool in the courtyard - good place to have a break in the middle of a sightseeing day." — source Expedia

"We chose it because the price was right for the location, somewhere we considered safe and close to Fishermans Wharf." — source Travelocity

Value:

"Good value for money." — source Venere

"it was always a bargain price - which it would have to be for the condition of the hotel and basic breakfast." — source Travelocity

"I chose the hotel because of price and location and regretted not spending more on a better hotel." — source Travelocity

"The low price can easily lure you." — source Travelocity

Room:

"Upon entering our room we found that the ceiling fan had been broken, it looked like there had been a brawl, and there had been absolutely no housekeeping done between guests. After going down stairs and requesting another room we headed back to unload our stuff, however when we got up there we noticed a man moving his luggage from that room to another." — source Travelocity

"rooms are very old and need updateing." — source Expedia

"The room smelled funky, was large but oddly arranged, toilet 'ran' and was loose, burn holes everywhere in non-smoking room, series of extension cords from one side to another connected to a surge protector that made odd noises - fire hazard." — source Travelocity