Regente

Overall:

"Recommended for following: very good location (within easy walking distance to Puerte del Sol, hop-on/off tourist bus, many restaurants, Grand Via, biggest supermarket el Cortes Ingles, pedestrian shopping area); lift/elevator; very good breakfast; friendly English-speaking reception staff; local tour booking facility; room tho' small had all necessary facilities except fridge (viz." — source Skoosh

"I would definitely stay there again and recommend it to anyone who is ok with less than luxury accomadations." — source Orbitz

"I would stay there again." — source Venere

"My wife and I were very happy with the overall hotel experience." — source Expedia

"I took the Metro from Barrajas (not recommended if you have several items of luggage) and easily found the hotel, right off Gran Via, with a large, hard-to-miss sign." — source Venere

Clean:

"Accomodations were adequate as we were not interested in a lot of bells and whistles just a clean comfortable place to stay." — source Orbitz

"The fourth floor has been newly remodeled so the bathroom was more modern and the decor brighter, but both rooms were large (for Madrid), clean, and relatively quiet." — source Expedia

Service:

"Good housekeeping services, and someone around for any extra needs." — source Venere

"The service from the crew is not good and the rooms are quite small but the Hotel has a great location." — source Expedia

"Customer service very friendly." — source Expedia

Location:

"Supermarket walking distance by the Callao METRO entrance." — source Orbitz

"The hotel has a great location but the room needs to be remodeled and it is very small." — source Hotels.com

"hotel was in a nice neighborhood, however parking was extremely expensive." — source Venere

"Considering the fee and the location, pretty good deal." — source Expedia

"Good location for tourist spots." — source Orbitz

Value:

"However the location in relation to city centre compensates and offers value for money." — source Venere