Radisson Hotel Narita

Overall:

"Looks like a great place to walk around outside." — source Orbitz

"I would recommend staying at this hotel if you want to remain close the the hotel." — source Priceline

"Large comfortable room (especially for Japan), good bed, very clean overall, and competent, helpful desk staff." — source Travelocity

"I would highly recommend this hotel." — source Expedia

"Great hotel, very friendly staff and clean facility." — source Priceline

Clean:

"They have free, clean, comfortable buses to and from the airport, to and from Narita, and the hotel is a stop for a hiway bus to and from Tokyo Train Station." — source Orbitz

"Nice, clean and friendly." — source Priceline

"Clean rooms, complemented by professional, English speaking staff all make this a good value and a popular airline crew hotel." — source Travelocity

"Good shuttle service, good food, clean rooms, short ride to airport." — source Expedia

Service:

") Thank goodness for the bellhop and cafe staff who appeared to be more adept at customer service and were actually quite professional and nice. \n\nIt would be most helpful for the desk staff as well as the management staff to go through some customer service inservices, especially one addressing not making assumptions that their clients can be bullied or intimidated if their Japanese is not perfect." — source Travelocity

"Very willing and helpful staff." — source Expedia

"Has a restaurant/bar with great food and again friendly staff. My only delima was the shuttle service stopped at 9:10pm the day I got there, and my train didnÂ’t arrive until 9:20, so I had to get a taxi, but that wasnÂ’t their fault." — source Expedia

"However, they did have good bus service to the mall and Tokyo on a regular basis." — source Expedia

"The shuttle service to and from the airport was leisurely and easy to find." — source Expedia

Location:

"Location was very bad, it was like in the middle of nowhere." — source Travelocity

"Not located at the airport, bus takes about 20-25 minutes to get to Narita AP." — source Expedia

Value:

"Room is great, but all facilities cost extra (pools and exercise)." — source Travelocity