The Jefferson Hotel

Overall:

"Great Atmosphere, Beautiful Room, Excellent Food & Service, The Jefferson is an excellent hotel." — source Priceline

"Pretty place to stop in & see or have tea; however, I would never stay there again." — source Priceline

"While the food was very good and we all had a good time because of the company-i would never recommend this hotel to anyone." — source Travelocity

"chocolate delights, overall thought great hotel." — source Travelocity

"I would stay there again-- very good overall." — source Priceline

Clean:

"I had to request clean towels because mine had not been changed from the last guests and the shower curtain liner was covered with mildew, which also had to be changed." — source Travelocity

"The room as large, well furnished, clean and very comfortable." — source Travelocity

Service:

"Outstanding service, excellent food." — source Priceline

"What brought the whole experience down, though, was the 5 star restaurant with terribly slow service and wait staff that barely engaged with us." — source Travelocity

"Transportation to and from restaurants and museums was wonderful, as was the concierge service." — source Travelocity

"The rooms were elegant and the staff were loyal to their commitment of customer service." — source Travelocity

Location:

"The neighborhood leaves much to be desired (but that's Richmond - its downtown is still struggling to recover." — source Priceline

"Very nice having the shuttle to downtown and them even provides umbrellas." — source Priceline

"The shuttle to Downtown was very helpful." — source Priceline

Value:

"Food was also very good in the lounge and reasonably priced." — source Travelocity

Room:

"Upon opening the room the first thing we noticed was a hole in the carpet and the room was 80-degrees." — source Travelocity