The Lucerne

Overall:

"I would stay again." — source Orbitz

"Overall experience was good, except the hotel was full and we were given a handicap room." — source Priceline

"great hotel with excellent attached resto." — source Expedia

"Overall, a great experience." — source Expedia

Clean:

"The staff was friendly and efficient, the rooms were spotless, and the location on the Upper West Side was perfect for us." — source Orbitz

"The rooms were on the smaller side probably due to the building's age, but very clean and nicely decorated." — source Priceline

"Price was reasonable yet room was clean and comfortable and staff was very nice (a bonus for NY." — source Expedia

"Staff very helpful on tips for new york and kept the room so nice and clean." — source Orbitz

"Very clean, quiet room that was close to everything on the Upper West Side." — source Orbitz

Service:

"The house restaurant (Nice Matin) served excellent food and had good service at reasonable prices." — source Expedia

Location:

"We enjoyed getting to know the neighborhood better (our third stay in the area), went to a show, explored a new Irish pub in midtown we hadn't visited before, walked, window-shopped, did a little shopping." — source Orbitz

"Location, cleanliness, decor, staff & restaurant were nice. Very nice hotel; great location, great staff, clean, very good restaurant." — source Priceline

"The upper west side location is great--much quieter than midtown, a short block off Broadway for subway access, various delis, restaurants and stores in the neighborhood (including a great restaurant on the ground floor [Nice Matin] and a 24 hour drugstore across the street), and a 10 minute walk to the Natural History Museum/Planetarium." — source Expedia

"ItÂ’s a great location for people who like charming ambience without the hustle and bustle of other NYC areas." — source Expedia