Hotel Cozumel and Resort

Overall:

"We would recommend this hotel to anyone looking for a nice vacation." — source Orbitz

"The floors were not cleaned well at all and the overall appeance of the hotel was shabby." — source Hotels.com

"There is a great place to eat about a quarter of a mile south, right next to the lighthouse." — source Venere

"We were all satisfied and will definately stay there again." — source Travelocity

"Overall the hotel was not clean, there were birds swimming/drinking in the pool, dirty plates all around." — source Expedia

Clean:

"Hotel is clean with a nice mix of amenities and a very friendly, helpful staff." — source Orbitz

"On the plus side, the rooms were clean and comfortable, the balconies were nice, the large pool has great areas for small kids, there is a tunnel to the "beach" where there is access to a good snorkeling spot (no real beach at the water, but there is an area of sand and beach chairs above the rocks, as common on this side of Cozumel." — source Hotels.com

"This wasn't the Hyatt- it was: Clean, Extremely Friendly, Very attractive, big pool(s), Plenty of Food choices, very colorful and the dive operation was one of the best - we took our stuff back to the room to dry, their lockers stink (literally) We had a blast." — source Travelocity

"They had a water cooler dispensing filtered clean water on every floor." — source Expedia

"The room was very clean and pretty." — source Orbitz

Service:

"The swimming pool was good, but the whirlpool was out of service for most of our stay. Once the whirlpool was in service the water was not hot nor was it clean." — source Hotels.com

"We did order room service one night and the club had the most delicious roasted turkey on it (melt in your mouth with a deep smokey favor) and their chicken sandwich was very tender." — source Travelocity

"The service was very friendly and extra attentive during a slow time of year." — source Travelocity

"Food is fine, service is excellent." — source Travelocity

Location:

"Great pool and surrounding area; if you're into beaches, plan to rent a scooter or car and drive around to other side of island - well worth it." — source Hotels.com

"the location was really nice just 20 minutes walk and you are in the center of downtown with shops all around taxi other wise was 4 US." — source Travelocity

"Walking distance to downtown, great pool, nice little beach club,excellent breakfasts." — source Expedia

"About a 10 minute walk to downtown makes this a great location and the price is the best on the island for a hotel of this caliber." — source Travelocity

"Although, the pool is large and pool area is nicely landscaped." — source Expedia

Value:

"Hotel has cut food cost budget to offset losr in business." — source Hotels.com

"great value, close to town." — source Venere

"He got the best price and knew who to call and took care of things that we didn't book ahead of time." — source Travelocity

"The AI plan was a good value. Good value overall for family travelers and others on a budget." — source Travelocity

Room:

"I accidentally left money in the room key folder when I checked out. This folder has the room # on it." — source Hotels.com

"The AC unit was positioned well so that it cooled the room without blowing cold air directly on you in bed." — source Hotels.com