CASTLE HILO HAWAIIAN HOTEL

Overall:

"I would not recommend this hotel to others." — source Skoosh

"Overall hotel was somewhat rundown and front desk personnel were not friendly." — source Priceline

"It's a good value and I would definitely stay there again." — source Travelocity

"Good hotel, nice views and easy to park at." — source Priceline

"Overall, I would rate it as a nice place to stay." — source Travelocity

Clean:

"Lots of free parking, clean room, friendly people. The room was clean, the employees were friendly and the ocean view was spectacular." — source Priceline

"The rooms are clean and spacious, although sparse on pamepering." — source Priceline

"The hotel wasn't the best place in the world, but it was clean with an old town charm and the room was pretty big overlooking the water." — source Travelocity

"I had to clean everything in our suitcases and spray them for bugs so I wouldn't bring the infestation home to our beds." — source Travelocity

"Convenient location and clean." — source Priceline

Service:

"You have to catch them to get bill and no service during dinner. For the price of the buffet service should be included." — source Travelocity

"Food was very good and service was fine." — source Travelocity

Location:

"visited our families living in hilo area after checking in." — source Orbitz

"The location is good as well." — source Skoosh

"The staff was very efficient and friendly, and the location was excellent." — source Priceline

"The hotel was located in the middle of everything and right on the bay." — source Travelocity

"The hotel is set among gorgeous banyan trees all around and the pool area view is a stunning scene on Hilo Bay." — source Travelocity

Value:

"it`s ok, it was reasonable value for money." — source Skoosh

"The star level was all wrong and should be lowered along with the asking price." — source Priceline

"There is a place near by I think called Ken's pancake house, it's reasonably priced and open all night." — source Travelocity

Room:

"" We only spent a few minutes in the room other than sleeping. But, the room could use some serious updating." — source Orbitz

"The laundry room was small, not enough machines." — source Priceline

"When we got the Hilo Hawaiin, the suite they had for us did not fit our needs, so they out us in a double room overlooking the ocean. This was such an amazing room." — source Travelocity

"The rooms are adequate in size and needs. The staff was very friendly and informative and responded quickly to any calls for extra things for the room." — source Travelocity

"Although the other hotel the rooms were rennovated, by far I was way more comfortable staying at the HIlo Hawaiian." — source Travelocity