Crowne Plaza Phoenix Airport

Overall:

"Barnies was a great place to grab a quick bite in the morning before the meeting." — source Travelocity

"a staff member told us the swimming pool was heated, my grand daughter jumped and about froze,I did not like our stay there and will never stay there again." — source Expedia

"Generally dislike airport hotels but I would highly recommend this one." — source Travelocity

Clean:

"the pool was awesome, and the location of the hotel, not too far from the airport it was clean and quiet, very nice." — source Priceline

"The hotel was pretty clean and the staff was nice, but I was not impressed." — source Travelocity

"The hotel was in a nice location, new, clean, and comfortable." — source Expedia

"The coffee mugs in the sink were not cleaned sufficiently." — source Priceline

"Close to the airport, clean, good food." — source Travelocity

Service:

"Shuttle service was GREAT." — source Orbitz

"The van service is not good at all." — source Priceline

"When we called customer service about one of the rooms issues they gave us a "whatever attitude" and said thats housekeepings thing and they she would tell them." — source Travelocity

"Great value and excellent customer service." — source Expedia

"The service was amazing." — source Travelocity

Location:

"The front desk and the shuttle driver went out of their to help me when I needed to locate my car in a nearby lot but was too jetlagged to remember where." — source Travelocity

"Showed up at the hotel to find a reserved parking area for my friend, a very nice lobby and every amenity any travel could want." — source Expedia

"Elevator to parking area dirty and disgusting." — source Travelocity

Value:

"Breakfast was very good as well but not a value." — source Priceline

"There was a price to park the nights I wasnÂ’t staying at the hotel." — source Expedia

"Park and fly option is a deal." — source Expedia

Room:

"When I made my reservation, I requested and was reserved a non-smoking king room. After traveling all day and arriving in the evening, I was told that all they had was a smoking double room." — source Travelocity

"There were just a couple of problems with the toilet and A/C, but the management was extremely prompt at changing rooms to my satisfaction." — source Expedia