The Westin New York At Times Square

Overall:

"Great hotel and a great location." — source Orbitz

"We would stay there again, anytime." — source Hotels.com

"Customer service was exceptional--we had a discrepency with internet charges and were comped all charges--no questions asked--I cannot tell you how much we enjoyed this hotel and would recommend to anyone." — source Travelocity

"42nd floor with a city view is highly recommended." — source Expedia

"While there was one concierge who was knowledgable and fabulous, the others ranged from mediocre to not having up-to-date information, provided incorrect directions and overall were of no help." — source Travelocity

Clean:

"The rooms are attractive and clean, though rather small." — source Orbitz

"It's expense but if you want to treat yourself, the staff was great, the location is perfect for Times Square and the theatres, the room was spotless ect." — source Travelocity

"Clean, coonfortable and efficient." — source Expedia

"Hotel staff were extremely friends, rooms are big and clean, and its right in the middle of everything time square related, but just far enough to not be bothered by the lights and sounds." — source Travelocity

"The lobby was felt modern and clean. Hotel staff was very nice and the cleaning lady for my room was really nice (this was before I ever gave her a tip)." — source Travelocity

Service:

"great service, great pool." — source Orbitz

"Central to everything with, subway across the street, and very helpful staff." — source Travelocity

"The room service was almost instantaneous - - in-room dining was beautiful & exquisite. Not only is the Hotel beautiful & ideally located, the people and service ""inside"" are what justify any costs incurred." — source Travelocity

"This was a very nice hotel, but there was no information in the room telling you how to find anything in the hotel, how to call for services, or even what channel was the hotel channel." — source Travelocity

"Shula's/Room Service was pretty good/large portions but it is expensive as most hotel resturaunts are, try Juniors for breakfast/lunch and don't forget the cheesecake." — source Travelocity

Location:

"Hotel was conveniently located to Times Square and City Lights Tour Bus line ran next to hotel. Hudson River within easy walking distance." — source Orbitz

"The Times Square location met all of our needs." — source Hotels.com

"We left the hotel by 11 am and hit the town (perfectly located to everything) and would return late sometimes past midnight - security guards always asked for us to show room keys to go up to our rooms - we felt really safe." — source Travelocity

"But, we found it hard to find really good restaurants in the Time Square area (lots of chains) and we always breathed a sigh of relief to be off the streets and into the oasis of our hotel." — source Expedia

"I would like a sitting area on the edge of all hotel showers where you could soak your aching feet after a day of airplane travel and hours of tramping through Times Square." — source Travelocity

Value:

"Got a good deal on transportation to and from the airport the night before we left. Called Carmel & got a car (the first ""towncar"" ended up being a van) for us for the price we would've paid for sharing a van with others." — source Travelocity

"I mean A glass of milk cost me $$." — source Travelocity

"I was worried about some of the comments: "Small Rooms" Based on great price $, the proximity to Times Square, and the comfortable appearance of the HUGE bed in the pictures we chose Westin." — source Travelocity

"The Westin was more than I could have expected for the price." — source Travelocity

"Excellent rooms for the price in great location." — source Travelocity