James Hotel Chicago

Overall:

"great hotel but i found their over night parking much too expensive." — source Skoosh

"The rates at the hotel are also excellent when compared to the overall experience." — source Orbitz

"Then we jumped on the red line would not recommend, especially if you are a woman by yourself." — source Travelocity

"We popped into our car and drove off, relishing a truly great experience." — source Expedia

"Overall, an excellent experience." — source Orbitz

Clean:

"Clean, stylish, friendly staff, great workout room, great location, nice lobby/bar/restaurant." — source Hotels.com

"The beds were incredibly comfortable and the room was clean and well maintained." — source Travelocity

"The rooms were clean and the perfect size for 2 people." — source Expedia

"We came back to clean linens, towels, and robes even after hour-long lunches." — source Hotels.com

"The entire hotel is immaculately clean, and everything is very modern." — source Travelocity

Service:

"The rooms were gorgeous and maid service excellent. We received great service from everyone at the James." — source Orbitz

"The service was fantastic." — source Hotels.com

"Courteous, helpful staff, great restaurant, interesting guests." — source Travelocity

"They went above and beyond every moment we interacted with them, excellent friendly service and always with a smile." — source Expedia

"Staff seemed that great customer service was not important. (Asked for wake up call-never received one, my room was not ready upon arrival and they said they would call me when it was-never received phone call and caused me to be late to a business function that I was in town for- never apologized for the inconvenience) Do not order room service." — source Travelocity

Location:

"Lobby area is crowded and noisy, especially with large "artwork" taking up prime space." — source Hotels.com

"Highly recommmend this hotel great location and overall excellent customer service all around definitely would stay here again." — source Travelocity

"Very convenient location that is close to everything." — source Expedia

"The room quality in general was poor - miniscule closet (could barely fit a weekends clothing), uncomfortable loveseat (purely decorative), there was no desk or functional seating area in the room, the bathroom was narrow and cramped." — source Travelocity

"The rooms were perfect, the bed was comfortable, the location was terrific, and the staff was outstanding." — source Travelocity

Value:

"The parking was also 34 dollars a day and the staff was very unhelpful and unapologetic about this." — source Travelocity

Room:

"My wife and I were in Chicago for a conference with 9000 attendees and needed a room in desperation." — source Travelocity

"Good room, great bed, nice in-house restaurant, gym, and lobby space." — source Travelocity

"Hotel staff was friendly and helpful, room was nice and comfortable." — source Travelocity

"Bathroom in our room was a tad bit small but it was still nice." — source Travelocity